Reference

Terms Conditions That Govern Your myr88b Account

These terms set out the rules that apply when you open and use your myr88b account — covering deposits via Touch 'n Go eWallet, Boost, and GrabPay, how your account wallet works, and what both sides are responsible for.

Account holder age requirementTouch 'n Go eWallet, Boost, GrabPay deposits coveredOne account per personJurisdiction-dependent accessGoverned by applicable law

Explore the Lobby Read FAQ

TERMS CONTACT PATHS

How to Reach Us About These Terms

If a clause in these terms is unclear, or if you believe your account has been handled in a way that does not match what is written here, contact us through any of the channels below. We aim to acknowledge terms-related queries within one business day. Players in George Town and elsewhere in Malaysia can use the same contact routes — there is no region-specific queue.

Team online

Live Chat

Open the chat widget from any page on myr88b. Describe your terms query clearly — include your account ID and the clause number if you can.

Email Support

Send a written terms dispute or clarification request to our support address. Email creates a paper trail, which helps if your query needs escalation inside our team.

Account Help Centre

Log into your account and open the Help section. You can submit a terms-related ticket there; responses appear in your account notification feed.

HOW WE HANDLE THIS

Account Security, Data and Your Rights Under These Terms

These terms are not just a formality — they describe concrete obligations on our side. Here is how we handle the four areas that matter most to account holders.

Account Security

Your account is protected by OTP verification on each new device login. If you notice an unrecognised session, report it via live chat immediately and we freeze the account wallet while we investigate.

Data Retention

We retain your account and transaction records for as long as required by applicable law. If you close your account, you may request a summary of your deposit and withdrawal history within 30 days of closure.

Cookie and Session Policy

We use session cookies to keep you logged in across browser and mobile. You can clear cookies at any time; doing so logs you out and you will need to complete OTP verification again on your next visit.

Requesting Changes

If you need to update your registered name, contact number, or linked e-wallet details, submit a request through the Account Help Centre with supporting ID. We verify changes before applying them.

What These Terms Actually Cover

myr88b Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on myr88b, you agree to every clause in this document. These terms apply to all activity on your account — your wallet balance, withdrawals, deposits, and how you interact with any game or section of the platform. Deposits you make via Touch

1
'n Go eWallet, Boost, or GrabPay are processed under the payment terms set out in section four of this document; once a deposit clears into your account wallet, it is subject to these rules in full. We may update these terms when operational requirements change or
2
when local regulatory conditions shift. When we do, we post the revised version at this URL and the updated date appears at the top of the page — continued use of your account after that date means you accept the changes. If you use FPX or
3
DuitNow for a transfer, the same account-wallet rules apply regardless of which payment rail you chose. We do not hold funds on your behalf beyond what sits in your account wallet, and we do not make commitments about access in regions where local law restricts it.
4
For any clause you find unclear, reach out via live chat before transacting rather than after.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Questions You Might Have About These Terms

Below are the queries we hear most often about these terms. If your question is not covered here, live chat is the fastest route to a direct answer.

No. These terms allow one account per person. If we detect duplicate accounts linked to the same identity or payment method, both accounts may be restricted pending a review.

Your account wallet balance is not affected by a terms update. The update changes the rules going forward; funds already in your wallet remain yours and withdrawable through your registered payment method.

The same account-level terms apply regardless of which payment rail you use. Touch 'n Go eWallet, Boost, GrabPay, FPX and DuitNow are all subject to the same wallet and withdrawal rules described in section four.

Contact us via live chat or the Account Help Centre within 14 days of the transaction date. Include your account ID, the transaction reference, and which clause you believe was not followed.

Access to myr88b depends on whether local law permits it in your region. If regulations change and your region becomes restricted, we will notify you and outline options for withdrawing your account wallet balance.

We may suspend or close accounts that breach these terms — for example, duplicate accounts or fraudulent payment activity. Where possible we provide notice; in fraud cases we may act immediately to protect all account holders.

Reference